http://www.current.com.au/ en-us http://blogs.law.harvard.edu/tech/rss info@current.com.au (The Editor) http://www.current.com.au////article/ACCC-consumer-rights-campaign-comes-with-a-warning-for-retailers/YPDNZAYGDQ.html http://www.current.com.au////article/ACCC-consumer-rights-campaign-comes-with-a-warning-for-retailers/YPDNZAYGDQ.html The Australian Competition and Consumer Commission has launched a media campaign designed to remind consumers of their rights when purchasing goods. The ACCC also warned that the laws have implications for retailers too. Tue, 07 Feb 2012 12:35:19 +1100 http://www.current.com.au////article/Masters-Big-W--Dick-Smith-take-on-Costco-in-Canberras-Majura-Park/YRLYMPJRPB.html http://www.current.com.au////article/Masters-Big-W--Dick-Smith-take-on-Costco-in-Canberras-Majura-Park/YRLYMPJRPB.html Costco is set to go up against new large-format Masters, Big W and Dick Smith stores over the coming months, as Woolworths expands its presence in Canberra's Majura Park retail precinct. Current takes a look at the new contenders. Tue, 07 Feb 2012 10:36:45 +1100 http://www.current.com.au////article/Target--Kmart-to-suffer-as-consumers-opt-for-specialty-stores-over-discounts/KTVUJNHWFL.html http://www.current.com.au////article/Target--Kmart-to-suffer-as-consumers-opt-for-specialty-stores-over-discounts/KTVUJNHWFL.html Large mall-based retail chains such as Target and Kmart may face a difficult future as more consumers turn towards dedicated specialty stores for their shopping, according to a new report from Macquarie Equities Research. Mon, 06 Feb 2012 11:21:57 +1100 http://www.current.com.au////article/Bricks-and-mortar-retailers-innovating-with-online-video-customer-service/JTCZDQSUNP.html http://www.current.com.au////article/Bricks-and-mortar-retailers-innovating-with-online-video-customer-service/JTCZDQSUNP.html One of the biggest hurdles retailers need to overcome when designing an online portal for their bricks and mortar stores is maintaining the same level of customer service on a website as they do in a store. Two companies are doing this well. Fri, 03 Feb 2012 13:33:16 +1100 http://www.current.com.au////article/The-future-of-Retravision-Full-interview-with-national-chairman-Ian-Ray/IAZNDNYDUP.html http://www.current.com.au////article/The-future-of-Retravision-Full-interview-with-national-chairman-Ian-Ray/IAZNDNYDUP.html Although the unification of Retravision will result in some job losses, the new national chairman of the company has told Current that it is "the most positive thing that has happened to Retravision for years". Fri, 03 Feb 2012 13:07:21 +1100 http://www.current.com.au////article/Retravision-Confidential-Private-email-reveals-Perth-base-many-job-losses/UJGEKGPDEF.html http://www.current.com.au////article/Retravision-Confidential-Private-email-reveals-Perth-base-many-job-losses/UJGEKGPDEF.html The CEO of Retravision, Paul Holt, has confirmed the newly-merged company will be run from Perth, and that due to the "removal of process duplications", the company will be forced to make "many" of its existing employees redundant. Thu, 02 Feb 2012 17:03:53 +1100 http://www.current.com.au////article/Dates-and-locations-set-for-Retravision-Unification-Dealer-Briefings/OGTSPTEKRO.html http://www.current.com.au////article/Dates-and-locations-set-for-Retravision-Unification-Dealer-Briefings/OGTSPTEKRO.html New Retravision Australia CEO Paul Holt has set the dates for a national Dealer Briefing tour, which will take in all the major cities in Australia during late February. Thu, 02 Feb 2012 17:15:35 +1100 http://www.current.com.au////article/Criterion-Group-placed-in-receivership-taking-orders-to-clear-stock/KRDHYWSKTP.html http://www.current.com.au////article/Criterion-Group-placed-in-receivership-taking-orders-to-clear-stock/KRDHYWSKTP.html Criterion Group Australia was placed in receivership earlier this week. The AV/IT furniture and installation company is still taking orders as it looks to clear stock. Thu, 02 Feb 2012 15:56:13 +1100 http://www.current.com.au////article/Zanui-com-au-responds-to-Appliances-Onlines-customer-service-concerns/SPIHMHJCOD.html http://www.current.com.au////article/Zanui-com-au-responds-to-Appliances-Onlines-customer-service-concerns/SPIHMHJCOD.html Online retail aggregator Zanui.com.au has responded to criticism from Winning Appliances and Appliances Online CEO John Winning, saying its business delivers the best customer service available in the industry. Thu, 02 Feb 2012 10:37:12 +1100 http://www.current.com.au////article/Bunnings-sales-are-up-but-Masters-is-seeing-bigger-growth/JRRYWLMNBA.html http://www.current.com.au////article/Bunnings-sales-are-up-but-Masters-is-seeing-bigger-growth/JRRYWLMNBA.html The Bunnings hardware chain saw a 6.8% increase in sales over the last six months, but the retailer was outstripped by its biggest competitor, Masters, which posted a 16.4% jump in sales figures over the same period. Thu, 02 Feb 2012 10:04:38 +1100 http://www.current.com.au////article/Retail-industry-the-worst-in-IT-disaster-practices-not-ready-to-change/TRLFNCOMJZ.html http://www.current.com.au////article/Retail-industry-the-worst-in-IT-disaster-practices-not-ready-to-change/TRLFNCOMJZ.html Companies in the Australian retail and manufacturing industries have been declared laggards in their disaster back-up and recovery practices by the general manager of worldwide data recovery specialist Acronis. Wed, 01 Feb 2012 14:01:42 +1100