Articles with tag warranty

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Nine Harvey Norman franchisees facing ACCC Federal Court action

Nine Harvey Norman franchisees are currently facing legal proceedings brought on by the Australian Competition and Consumer Commission for allegedly misrepresenting consumer rights.

Thu 13/06/2013 12:00:00 / Read More »

ACCC takes Hewlett-Packard to court over misleading warranties

The ACCC has provided a timely reminder for manufacturers to abide by Consumer Law when it comes to providing warranties, as it takes Hewlett-Packard to court for misleading consumers over their rights.

Tue 16/10/2012 12:00:00 / Read More »

Warranty Group appoints new GM to run sales and marketing

Andrew Simpson has been appointed the general manager of sales and marketing at The Warranty Group. Simpson will be responsible for Australia and New Zealand in this newly created role.

Mon 24/09/2012 12:00:00 / Read More »

Canon offers after-sales care as incentive to buy locally

Canon has announced a new after-sales service initiative to entice consumers to buy from legitimate local resellers, offering Canon Care Packs that go "above and beyond" the standard manufacturer's warranty.

Thu 09/08/2012 12:00:00 / Read More »

Hi-Fi industry organisation takes swipe at United Warranties

Another industry group has come out to criticise United Warranties following its recent collapse, saying consumers who bought extend warranties through the failed provider have been "left holding a worthless piece of paper".

Tue 24/07/2012 12:00:00 / Read More »

Competitors bullish after collapse of United Warranties

After news last week that United Warranties has entered into liquidation, the company's competitors have been vocal about their ability to fill the hole left by the company, offering their own services and taking a swipe at United's management.

Mon 16/07/2012 12:00:00 / Read More »

United Warranties collapses after weeks of instability

Following weeks of speculation surrounding the fate of troubled electrical warranties and service provider United Warranties, the company has collapsed this week.

Fri 13/07/2012 12:00:00 / Read More »

"No cash flow left" reveals former United Warranties employee

A former worker at United Warranties has revealed that employees are owed unpaid wages, $500,000 worth of claims have been left outstanding in one of the company's closed depots, and the warranty provider is virtually "finished".

Mon 25/06/2012 12:00:00 / Read More »

Bush Australia appoints new warranty provider

After dropping United Warranties last week, Bush Australia has appointed Teleplan to manage warranties and repairs, as "part of a transition program put into place to deal with the difficulties being experienced with the incumbent".

Thu 21/06/2012 12:00:00 / Read More »

Industry insider slams United Warranties' 'burning' business model

As doubts surround the future of Australian extended warranty and manufacturer's warranty provider, United Warranties, one industry insider has blasted the company, saying it is a "blight" on the warranty service industry.

Mon 18/06/2012 12:00:00 / Read More »

United Warranties' owner forced to close restaurant business

Following news last week that several major suppliers and retailers have parted ways with United Warranties, Current can reveal that another business run by the company's owner, Vern Rickman, has been forced to close.

Mon 18/06/2012 12:00:00 / Read More »

National Warranty Services offers discounted warranties to United customers

With the future of United Warranties unknown and many customers raising concerns about the validity of their extended warranty products, one company is stepping in and offering a replacement for United's services.

Mon 18/06/2012 12:00:00 / Read More »

What are your rights? A Fair Trading guide to warranties

What does an extended warranty cover? What can you claim and what are your rights as a consumer? NSW Fair Trading spells out the finer details concerning warranties...

Fri 15/06/2012 12:00:00 / Read More »

Complaints pile up as United Warranties stays silent

More consumers and businesses have come out to complain about issues with United Warranties, which was dropped as warranty provider for a number of major brands and retailers yesterday, and which has all but vanished off the radar.

Fri 15/06/2012 12:00:00 / Read More »

Big W joins Myer in dropping United Warranties

Following news yesterday that Myer had ceased selling warranties due to issues with its provider, United Warranties, Big W has confirmed to Current.com.au that it has also ditched the embattled warranty company.

Fri 15/06/2012 12:00:00 / Read More »

Myer suspends warranty sales as United Warranties flails

The future of United Warranties is in doubt, with major retail and supply partners withdrawing their support for the warranty provider. One such brand is Myer, which has been forced to cease sales of warranties altogether.

Thu 14/06/2012 12:00:00 / Read More »

WOW Sight & Sound online shop closed, gift cards invalid, refunds terminated

The receivers of WOW Sight & Sound have shut down the company's online store and made a series of changes to the company's gift card and warranty policies.

Wed 07/03/2012 12:00:00 / Read More »

Sony Australia to outsource after sales service from April 2012

Sony Australia has confirmed that from April this year, its electronics division will outsource its service and support business to InfoTeam Oceania, a Sydney-based after sales service and logistics agency.

Tue 17/01/2012 12:00:00 / Read More »

Canon introduces local warranties for lenses, flashes, binoculars

Canon Australia has today announced the transition of its warranties for interchangeable lenses, Speedlites external flashes and IS binoculars from international coverage to region limited local warranties.

Thu 01/09/2011 12:00:00 / Read More »

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Smeg celebrates with E&S Trading, praises Winning Appliances

Smeg and Melbourne retailer E&S Trading dressed up in Mafioso gear and uncorked the champagne this week to celebrate a successful 12 months of trading. Meanwhile, Smeg is very impressed with its positioning at Winnings...

Wed 19/06/2013 03:35:23 / Read More »

Low temperatures and MasterChef drama provides boon for Sunbeam

Sunbeam is turning up the heat for winter, emphasising its broad product range in heaters and heartwarmers, and its efforts to promote the brand directly to consumers through its MasterChef sponsorship.

Wed 19/06/2013 03:18:29 / Read More »

Recycling Success: DHL hits its TV and PC recycling target

DHL Supply Chain, one of the co-regulators charged with facilitating the recycling of TVs and computers, has today announced that it will meet its 2012-13 target of 18,500 tonnes of e-waste.

Wed 19/06/2013 02:47:51 / Read More »

Target changing slogan to emphasise cheap pricing

Mass merchant retailer Target has lodged a trademark application indicating a change of slogan to a stylised "get more. pay less". This news was first discovered by the excellent blog TMWatch.

Wed 19/06/2013 02:14:04 / Read More »

KitchenAid and SodaStream partner in US for new product launch

Australian retailers may soon be filling their shelves with a new kind of KitchenAid with news that the US appliance brand is set to partner with SodaStream to develop a new "home carbonation" product for the American market.

Wed 19/06/2013 10:43:34 / Read More »

Partners & Battlers: Inside story on Nespresso, De'Longhi, Breville & Krups

After five years of clean air, De'Longhi has a new rival in the Nespresso machine business: Breville. It's hard to believe that only seven years ago, Nespresso was nascent and Krups and Magimix were its machine mates.

Tue 18/06/2013 02:00:31 / Read More »
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AUDIO VISUAL NEWS READ ALL ARTICLES

Recycling Success: DHL hits its TV and PC recycling target

DHL Supply Chain, one of the co-regulators charged with facilitating the recycling of TVs and computers, has today announced that it will meet its 2012-13 target of 18,500 tonnes of e-waste.

Wed 19/06/2013 02:47:51 / Read More »

COOKING APPLIANCES NEWS READ ALL ARTICLES

Smeg celebrates with E&S Trading, praises Winning Appliances

Smeg and Melbourne retailer E&S Trading dressed up in Mafioso gear and uncorked the champagne this week to celebrate a successful 12 months of trading. Meanwhile, Smeg is very impressed with its positioning at Winnings...

Wed 19/06/2013 03:35:23 / Read More »

PERSONAL CARE NEWS READ ALL ARTICLES

The best Mother's Day Personal Care gift ideas

Mother's Day presents a great opportunity to ramp up sales in the personal care category while also making sure there are plenty of satisfied gift recipients come 12 May 2013. Here are six of the best new personal care appliances.

Tue 30/04/2013 10:49:26 / Read More »

SMALL APPLIANCES NEWS READ ALL ARTICLES

Low temperatures and MasterChef drama provides boon for Sunbeam

Sunbeam is turning up the heat for winter, emphasising its broad product range in heaters and heartwarmers, and its efforts to promote the brand directly to consumers through its MasterChef sponsorship.

Wed 19/06/2013 03:18:29 / Read More »

SEASONAL PRODUCTS NEWS READ ALL ARTICLES

Warmer weather a warning for retailers as seasonal slows

The Bureau of Meteorology says we can expect warmer than average days over Australia's north, south and west coasts this winter. While that's not great for seasonal appliance sales, one retailer says there are other factors at play.

Wed 12/06/2013 01:17:11 / Read More »

WHITEGOODS NEWS READ ALL ARTICLES

The Great Debate: Front Loaders vs Top Loaders

One of the major questions that retailers are asked when a customer comes into the whitegoods department looking for a washing machine is, Front Loader or Top Loader? We ask two industry experts for their thoughts...

Thu 06/06/2013 12:57:15 / Read More »

Poll

What is the best appliance brand in Australia?

ASKO

Breville

De'Longhi/Kenwood/Braun

Dyson

Electrolux

Fisher & Paykel

Fujitsu General

Miele

Nespresso

Smeg

Other


RETAIL NEWS

Target changing slogan to emphasise cheap pricing

Mass merchant retailer Target has lodged a trademark application indicating a change of slogan to a stylised "get more. pay less". This news was first discovered by the excellent blog TMWatch.

Wed 19/06/2013 02:14:04 / Read More »

Cream of appliance industry gathers for a winning time at Winning Appliances

Winning Appliances officially opened its flagship showroom in Redfern, Sydney last week. Current.com.au was there to capture all of the action as the who's who of the Australian appliance industry gathered to celebrate.

Thu 01/01/1970 10:00:00 / Read More »

Winning Appliances embraces a new era of retail after exceptional year

Winning Group CEO John Winning has used the launch of his new appliance showroom to send a message to his competitors: we are entering a phase of "new retail" that is not based on either online or offline retailing.

Fri 14/06/2013 12:01:57 / Read More »

New Winning Appliances Redfern showroom "best in the world"

Winning Appliances opened the doors on its newest showroom in the Sydney suburb of Redfern last night. With exhibition-style fit outs and 20 brands spread across two levels, industry leaders have labelled it as one of the best in the world.

Fri 14/06/2013 10:33:28 / Read More »