The Good Guys gets comfortable for Mother's Day
While there are plenty of suppliers offering promotions to boost sales of products in the lead up to Mother's Day, The Good Guys is also feeling the familial love with a special offer for Mums.
Thu 09/05/2013 12:00:00 / Read More »JB Hi-Fi succeeding in the online space by following individual strategy
JB Hi-Fi is winning the 'omnichannel' war and, as a result, its share price is underperforming on the Australian Securities Exchange, according to analysis by Credit Suisse.
Tue 07/05/2013 12:00:00 / Read More »As Click Frenzy counts down, Harvey Norman joins the action
After an embarrasing launch late last year, Click Frenzy will be back tonight with a 24-hour Mother's Day sale. Hoping to cash in on some of the e-commerce hype is Harvey Norman, which is hosting a "shop frenzy" of its own.
Tue 23/04/2013 12:00:00 / Read More »How Channel Seven ownership created and eliminated TiVo in Australia
TiVo is effectively dead in Australia. No more devices are being sold Hybrid TV is winding down is support services. In this special feature, we chart the rise and fall of the promising PVR, isolating why it failed to take-off.
Mon 22/04/2013 12:00:00 / Read More »The Good Guys sponsoring search for best Food & Wellbeing blog
The Good Guys is currently sponsoring the Kidspot Voices of 2013 competition to find Australia's top bloggers. These awards cover Food & Wellbeing, Personal & Parenting, Creative & Home, and Beauty & Style.
Mon 15/04/2013 12:00:00 / Read More »Ilve to launch first refrigerator range and open supply to The Good Guys
Ilve will be catering to more customers with more products in 2013, including supply to The Good Guys to replace Clive Peeters and a new refrigeration range so consumers can purchase the complete kitchen from one brand.
Thu 07/03/2013 12:00:00 / Read More »Leaders and Followers: the best and worst of retailers using Twitter
Twitter has grown from being an upstart microblogging site to one of the most popular social media in the world. Here is our look at how the major retailers, such Harvey Norman, JB Hi-Fi, Dick Smith and The Good Guys are performing on Twitter.
Mon 04/03/2013 12:00:00 / Read More »The Good Guys wins Roy Morgan Award for Customer Satisfaction
The Good Guys has beaten Ikea, Retravision, Dick Smith and Harvey Norman to win the Roy Morgan Customer Satisfaction Award for 2012 in the Furniture and Electrical Category.
Fri 22/02/2013 12:00:00 / Read More »Full list of retailers that displayed Samsung's Bubble Wash video
The ACCC today released the full list of retailers that displayed the Samsung Bubble Wash video that resulted in the ACCC investigating the Korean supplier for a possible breach of the Australian Consumer Law.
Mon 21/01/2013 12:00:00 / Read More »Nespresso offers coffee lovers an incentive to purchase a new machine
Nespresso has announced a promotion for consumers looking to buy a capsule coffee machine in February, offering a gift with purchase across its entire range of machines.
Fri 11/01/2013 12:00:00 / Read More »Click and compare: Just how price competitive is JB Hi-Fi Home?
Following the launch of JB Hi-Fi Home's appliance retailing website, Current.com.au took a look around at what the major retailers are offering, and how JB's prices compare.
Tue 11/12/2012 12:00:00 / Read More »The Good Guys eBoss: 'You can't fake what you're not good at'
In this wide-ranging interview with the manager of eCommerce at The Good Guys, we find out how the retail group is using digital to forge a new path in appliance sales. Unlike some competitors, The Good Guys is a true believer.
Mon 10/12/2012 12:00:00 / Read More »Best and Worst: How good are the traditional retailers at mobile sites?
Mobile browsing is one of the pillars of 'omnichannel retailing' - and some retailers are doing it better than others. We review The Good Guys, Harvey Norman, Appliances Online, JB, Dick Smith, Betta and more in this feature.
Fri 07/12/2012 12:00:00 / Read More »The Good Guys partners with PayPal to make Christmas payments easier
Designed to target online, mobile and catalogue customers, these new initiatives make it easier for consumers to pay for goods and are intended to increase The Good Guys' online sales closing rates.
Thu 06/12/2012 12:00:00 / Read More »John Lewis Christmas ad puts Australian retailers to shame
Turn on the TV over weeks leading up to Christmas and you'll hear the cheersquad booming 'Go Harvey Go' and the chorusline asking you to 'Come in and see the Good, Good, Good Guys' - compare that to UK retailer John Lewis.
Fri 30/11/2012 12:00:00 / Read More »The Good Guys host rare media event (Image Gallery)
It's not often that journalists get to look inside the inner sanctum of The Good Guys - the owners are notoriously press-shy. So when the doors were opened, Current.com.au took a look around the Pay Less Pay Cash kingdom.
Thu 22/11/2012 12:00:00 / Read More »The Good Guys mocks Click Frenzy rivals, promotes own 'Cyber $ale'
Instead of participating in the failed Click Frenzy, The Good Guys hosted its own cashback promotion on its website, which managed to survive the frenzy.
Tue 20/11/2012 12:00:00 / Read More »TEAC owners attribute 58% profit slump to Retravision administration
Audio visual brand TEAC's owner TTA Holdings Limited has today reported a 15.2 per cent decline in revenue and a 58 per cent drop in net profit for the 6 months to 30 September 2012. Retravision was singled out as a contributing factor.
Thu 08/11/2012 12:00:00 / Read More »UPDATED: Retravision concedes brand is unworkable in the East (infographic)
The collapses of Retravision's Southern and New South Wales buying groups over the last decade have taken an insurmountable toll on the brand name across the Eastern Seaboard, CEO Paul Holt has conceded.
Wed 07/11/2012 12:00:00 / Read More »Only the Betta retailer is publicly advertising for franchisees
One of the clear signs that Betta Stores Retail, the association for Betta Home Living outlets, is an organisation on the move is its public call for franchisees.
Wed 07/11/2012 12:00:00 / Read More »Franchisee complaint levels improving, constant vigilance advised
Better education and more discerning buyers have resulted in an improvement to the number of complaints being made against franchisors, according to ACCC, which believes even better levels are achievable.
Mon 08/10/2012 12:00:00 / Read More »Blaupunkt brand launches in Australia with radios, docks and LCD TVs
Bush Australia is bringing the Blaupunkt brand to Australia with a launch range of DAB radios, docking stations, AirPlay speakers and LCD TVs. Many more products are expected in the future...
Wed 19/09/2012 12:00:00 / Read More »The Good Guys top Canstar Blue's satisfaction survey
Following a survey of more than 1,600 consumers, Canstar Blue has rated Australia's leading electronics retailers. So how did Dick Smith, JB Hi-Fi, Retravision, Harvey Norman and The Good Guys fare in the eyes of customers?
Thu 13/09/2012 12:00:00 / Read More »Quiet achiever E-Cycle confirms seven clients and tonnes of recycling
E-Cycle Solutions, the approved TV recycling arm of QLS Logistics, has been the quiet achiever under the new National TV and PC Hardware Recycling Scheme, picking up seven contracts from TV suppliers.
Tue 21/08/2012 12:00:00 / Read More »Statement from The Good Guys regarding United Warranties
National retail The Good Guys has contacted Current.com.au with the following statement regarding its association, or lack thereof, with United Warranties.
Tue 17/07/2012 12:00:00 / Read More »United Warranties collapse leaves retailers & suppliers chasing millions
The collapse of United Warranties has left 100 staff in the lurch and more than 580 unsecured creditors owed over $1.6 million. While big names such as Myer and The Good Guys are hit hard, many smaller retailers will also bear the burden.
Tue 17/07/2012 12:00:00 / Read More »Apple's Retail Store survey provides insight into winning service mentality
How well do Australian retailers know their customers? Harvey Norman, JB Hi-Fi and The Good Guys all have hundreds of thousands of customers - but do they know anything about them?
Fri 13/07/2012 12:00:00 / Read More »'We're all struggling' claims Retravision member on way to crisis meeting
"We're in a recession" - that's the message from Peter Anderson, proprietor of Andersons Electrical, a member of the Retravision Southern group in rural Victoria.
Fri 18/05/2012 12:00:00 / Read More »The Good Guys get plenty of customer satisfaction
The Good Guys has nudged out Betta Electrical, Dick Smith, Harvey Norman and Retravision to win the title of 2011 Furniture/Electrical Store of the Year at the Roy Morgan Customer Satisfaction Awards.
Fri 02/03/2012 12:00:00 / Read More »Best of 2011: Biggest Retail Stories of the Year
Current.com.au is winding up today, but not before we look at the retail stories that got us all talking during 2011. It was a year of new stores, new products and new ways of selling to consumers.
Thu 15/12/2011 12:00:00 / Read More »I AM the most searched tech ad of 2011: Nikon's win
Congratulations to Nikon's marketing department: Google this morning revealed its long form I AM Nikon cinema advertisement was the most searched tech ad of 2011.
Wed 07/12/2011 12:00:00 / Read More »Harvey Norman v Good Guys v JB and the rest: Guide to clicks and mortar
Harvey Norman yesterday took its long-awaited e-plunge - find out how its offer compares to The Good Guys, Betta, Dick Smith, Retravision, Appliances Online, JB Hi-Fi, Bing Lee and WOW Sight & Sound.
Thu 24/11/2011 12:00:00 / Read More »UPDATE: The Good Guys and Vodafone pull ads after Kyle Sandilands radio rant
The Good Guys last night pulled their sponsorship of the Kyle and Jackie O Show on Sydney's 2DayFM after host Kyle Sandilands yesterday attacked a News Limited journalist during his high-rating breakfast program.
Thu 24/11/2011 12:00:00 / Read More »Overseas Samsung and LG websites exploring new online sales strategy
Samsung and LG are both using their American websites to direct browsers to online stores selling their products. This idea presents an interesting case study in how to transition browsers to sales without selling directly.
Mon 21/11/2011 12:00:00 / Read More »Nilfisk on TV promoting Bravo vacuums and retailers partners
Nilfisk has launched a TVC campaign for its new Bravo range of vacuum cleaners. Plus, Nilfisk has moved to new premises.
Fri 14/10/2011 12:00:00 / Read More »A slow retail market? Online sales aren't totally to blame
Online sales are on the rise, but according to figures released today by Macquarie Equities Research, e-commerce shouldn't take all the blame for a lagging retail economy.
Tue 05/07/2011 12:00:00 / Read More »Betta launches online selling with curious delivery process
BSR Group has today launched Betta Electrical's online store, with the group running a potentially $1 million competition to promote the new site. The overall model is similar to The Good Guys, though the delivery option is unique.
Mon 06/06/2011 12:00:00 / Read More »Costco expansion to have severe consequences for traditional retailers
The expansion of US warehouse retailer Costco in New South Wales and the ACT is expected to have a significant effect on the pricing of brand name products. One expert has worked out that Costco's prices are 35% cheaper on average.
Wed 25/05/2011 12:00:00 / Read More »The Good Guys adds delivery to its online sales offering
The Good Guys has modified its online sales model, with franchisees now delivering stock to consumers. Previously, consumers that had purchased products on The Good Guys central website would pick up their goods from the nearest store.
Fri 29/04/2011 12:00:00 / Read More »Gerry Harvey outlines online model, no longterm guarantees for franchisees
Gerry Harvey has revealed that the Harvey Norman online sales initiative will mirror The Good Guys' venture, with centralised online sales then processed through the nearest geographical franchisee.
Wed 27/04/2011 12:00:00 / Read More »Sex scandal hurting DJs' reputation, Optus best telco: brand rankings
David Jones reputation has taken a big hit in the 12 months since its CEO was forced to resign in disgrace. Meanwhile, JB Hi-Fi, The Good Guys and Harvey Norman are flying. Plus, the battle of the telcos.
Mon 18/04/2011 12:00:00 / Read More »Why The Good Guys are looking to sell, risk to Harvey Norman
Panel price wars and looming competition in the whitegoods space are reasons why the Muir Family are looking to sell The Good Guys franchisor network. And these problems are facing other retailers too, expert claims.
Thu 07/04/2011 12:00:00 / Read More »Gerry Harvey set to "cannibalise" his stores with online trade
Harvey Norman is set to join retail rivals JB Hi-Fi, The Good Guys and Bing Lee by starting online trading within the next 12 months. Chairman Gerry Harvey used the word 'cannibalise' to describe its possible effect.
Wed 30/03/2011 12:00:00 / Read More »Dyson cleaning up with The Good Guys, Breville's game changing stick mixer
Dyson has joined forces with The Good Guys to promote vacuum cleaner recycling (and sales), whilst Breville has released a new stick mixer that solves a suction problem.
Thu 03/03/2011 12:00:00 / Read More »Best of 2010: Biggest Retail Stories of the Year
In our first look back at the biggest stories of 2010, we take a look back at the most popular retail stories of the year. There's an expansion, a collapse, a survey and a pay rise that didn't quite happen.
Tue 21/12/2010 12:00:00 / Read More »Imation restructures distribution: Ingram out, Avico in
Based on a mutual agreement, Ingram Micro will stop distributing Imation products to consumer channels by the end of this week.
Tue 14/12/2010 12:00:00 / Read More »The Good Guys online a clear winner in exclusive poll
Its new Clicks and Mortar online sales proposition might be a little confusing for some, but The Good Guys website has been voted the best online experience amongst the traditional retailers. Find out how Harveys, JB and Retra fared.
Wed 08/12/2010 12:00:00 / Read More »Dick Smith launches unique, intriguing 'Click to Collect' concept
First announced on Twitter this morning, Dick Smith has introduced a new way for consumers to purchase products using the internet.
Tue 07/12/2010 12:00:00 / Read More »Is your retail store ready for the digital TV roll out?
Current.com.au has taken an exclusive look into Australia's biggest set top box provider, its warehouse and its R&D facility to see what the future of digital TV in Australia will look like.
Thu 25/11/2010 12:00:00 / Read More »Kambo's and Good Guys now trading online, and very differently
WA retail legend Peter Kambouris has opened up an online store to attract more consumers away from the cheap online players. The Good Guys is trading online too, but with a different model.
Thu 25/11/2010 12:00:00 / Read More »New Nespresso flagship store is another coffee high
Nespresso hosted Harvey Norman, David Jones, The Good Guys and Bing Lee, amongst other retailers, at the opening of its new high concept store in Pitt Street Mall last night.
Wed 17/11/2010 12:00:00 / Read More »Blanco and local retailers saddle up to race for a cure
Harvey Norman, The Good Guys, Retravision and Betta are joining Blanco and JVC this week to raise money for the Breast Cancer Foundation.
Mon 30/08/2010 12:00:00 / Read More »Franchisors told not to fear the online reaper
Traditional franchise groups, such as Harvey Norman and The Good Guys, should not fear online trading, as there are ways to both sell online and not upset the franchisees.
Fri 16/07/2010 12:00:00 / Read More »Salton recalls stick mixer after broken blade fears
Salton Australia has this week announced a voluntary recall of a hand held mixer sold at The Good Guys, Harvey Norman, Retravision, Betta Electrical and other retailers.
Thu 08/04/2010 12:00:00 / Read More »Shocking Logitech power adapter recalled
Logitech Australia Computer Peripherals has issued a product recall for a power adaptor on one of its iPod and iPhone alarm clocks due to a risk of electric shock. Big W, JB Hi-Fi, Harvey Norman and The Good Guys have all sold this product.
Thu 10/12/2009 12:00:00 / Read More »Tough new N310 netbook from Samsung
Samsung Australia has just released a new netbook for the Australian market. The new model not only features the latest technology, but a robust rubberised casing for extra versatility.
Tue 15/09/2009 12:00:00 / Read More »Are your catalogues reaching their destination?
A leading pamphlet and catalogue distributor for major retailers like Harvey Norman, The Good Guys, JB Hi-Fi, Officeworks, Retravision and Kmart has been pulled up by the ACCC for misleading delivery claims.
Thu 25/06/2009 12:00:00 / Read More »Pioneer and Pure officially launch digital radio range
At an event held at Sydney's Museum of Contemporary Art last night, Pioneer Electronics Australia officially announced its partnership with UK digital radio distributor Pure and launched a wide variety of its new DAB radio offerings.
Fri 29/05/2009 12:00:00 / Read More »Whirpool launches 90 prizes in 90 days promotion
Whirlpool Australia has just announced a new consumer promotion where it is giving away 90 prizes over 90 days across four major retail groups, 360 major prizes in total.
Mon 04/05/2009 12:00:00 / Read More »Who's on sale at Whatsonsale?
The latest website to direct customers towards retailers, whatsonsale.com.au, has actually been around for 10 years. The portal lists electrical retailers Retravision, The Good Guys, Just Klapp, Camberwell Electrics and Encel Stereo, along with Myer, amo
Tue 04/11/2008 12:00:00 / Read More »Harveys leads NT ERAs nominations
Harvey Norman has emerged as the dominant force in Northern Territory electrical retailing, taking two of the top five spots in nominations for best retailer in that state.
Thu 03/04/2008 12:00:00 / Read More »ERAs 'Best Retail Group' finalists announced
The finalists for the Electrical Retailing Awards' coveted ‘Best Retail Group' category were announced today, with regular entries Harvey Norman, Retravision and The Good Guys joined by three new entries this year.
Tue 25/03/2008 12:00:00 / Read More »
