Panasonic reaching out to sales staff on national roadshow
The sales and marketing teams at Panasonic is currently pounding the pavement around Australia as it embarks on a full service retail roadshow.
Thu 16/05/2013 12:00:00 / Read More »Christmas sales to be big but discounting will affect margins
Retailers offering big discounts to get consumers into stores to clear stock used to be reserved for after Christmas. That is quickly changing, however, with one-third of retailers saying they will be starting their Christmas sales in early December
Wed 14/11/2012 12:00:00 / Read More »Are your sales staff winning or killing the deal?
"Can I help you?"... "Are you right there?": The two banal questions sales store professionals will never ask because they know that a consumer must be acknowledged with genuine interest, according to our expert consultant.
Wed 15/12/2010 12:00:00 / Read More »Improving sales through workplace culture
What's worse: your sales staff chatting to each other and ignoring a customer, or stuck up staff? Patronising attitudes or forceful and insincere sellers? It doesn't matter which is worse, they're all costing you money and reputation.
Tue 14/12/2010 12:00:00 / Read More »How to hire the right person to reduce sales staff turnover
How can retailers retain staff, inspire pride in their positions and therefore create a sustainable workplace culture? Current.com.au speaks with sales ethics expert David Penglase to find out how retailers can limit staff turnover.
Fri 10/12/2010 12:00:00 / Read More »Making an in-store sale out of online shoppers
Sales staff are throwing their arms up in exasperation after advising consumers who are clearly checking out merchandise in-store before purchasing through a different online retailer.
Thu 09/12/2010 12:00:00 / Read More »Harvey Norman records third quarter sales increase
Harvey Norman has announced improved sales numbers in the nine months to 31 March 2010, with total sales of $4.64 billion.
Tue 20/04/2010 12:00:00 / Read More »Retail sales fall 0.7 per cent in December
According to the Australian Bureau of Statistics, retailers had it tough over Christmas with a 0.7 per cent decline in sales over December. This is compared to a 1.5 per cent growth for the November period.
Fri 05/02/2010 12:00:00 / Read More »Third successive rate rise will hurt retailers
According to two of Australia's leading retail bodies, the Reserve Bank of Australia's decision to rise the official interest rate for a third consecutive month will dramatically effect Christmas sales figures for retailers.
Thu 03/12/2009 12:00:00 / Read More »Retail sales on the rise
According to figures released by the Australian Bureau of Statistics retail turnover for September in comparison to the same period last year rose 6.4 per cent in 2009. Sales also grew 1.4 per cent over the quarter.
Thu 05/11/2009 12:00:00 / Read More »Australian retailers miss out on $1 billion through poor sales skills
A mystery shopper survey has highlighted a major problem in the Australian retail sector, uncovering that due to poor sales skills, over $1 billion in sales have walked out the door.
Thu 24/09/2009 12:00:00 / Read More »Nokia breaks through 40pc global share barrier for Q4 2007
Nokia has announced fourth quarter sales of EUR 15.7 billion (AU$26.24 billion), with a total of EUR 51.1 billion (AU$85.4 billion) for the 2007 calendar year.
Fri 25/01/2008 12:00:00 / Read More »1-10 11-12

