Nine Harvey Norman franchisees facing ACCC Federal Court action
Nine Harvey Norman franchisees are currently facing legal proceedings brought on by the Australian Competition and Consumer Commission for allegedly misrepresenting consumer rights.
Thu 13/06/2013 12:00:00 / Read More »Kmart recalls electric air pump due to severe shock risk
Kmart has recalled a 240-volt electric air pump, designed for domestic use, due to a fault that may cause severe electric shocks in affected products.
Tue 21/05/2013 12:00:00 / Read More »Inside story on Narta's bid to set minimum advertising prices
Eight months after applying for authorisation to set minimum advertising prices on selected Beko appliances, the ACCC rejected The Narta Group's proposal. Here is the story of how that decision was made.
Mon 13/05/2013 12:00:00 / Read More »ACCC issues winter warning after spate of recalls in 2012
With almost half a million electric blankets and heaters being recalled in 2012, the ACCC has reminded Australians to check the safety of their heating appliances before pulling them out to use this winter.
Wed 08/05/2013 12:00:00 / Read More »Daily deals sites recall iPhone 5 cables due to fire risk
Two iPhone 5 USB/Lightning cables sold through Scoopon.com.au and Catchoftheday.com.au have been recalled due to a potential fire risk.
Fri 03/05/2013 12:00:00 / Read More »ACCC recalls faulty power adaptors for Aldi baby monitor
The ACCC has issued a recall for power adaptors sold with the Cocoon baby monitor, available through Aldi stores across Australia, due to the risk of electric shock.
Mon 15/04/2013 12:00:00 / Read More »ACCC denies Narta the right to fix Beko advertising prices
A proposal by Narta to fix advertising prices of Beko appliances has been quashed by the ACCC as it would present "a significant public detriment". Narta had wanted to set minimum pricing on Beko products for its members.
Thu 11/04/2013 12:00:00 / Read More »Beko recalls 7kg Condenser Dryer due to fire risk
Beko has recalled several models of its 7kg Condenser Dryer, sold in Victoria last year, due to a problem with the capacitor that can cause a fire risk.
Wed 27/03/2013 12:00:00 / Read More »Kmart recalls house brand Homemaker Blender and Kettles
The ACCC has issued a recall on two house-branded Kmart products, with the Homemaker 1.5L Glass Blender and the Homemaker 2.5L Kettle being taken off shelves. Both products were sold in Kmart stores nationally.
Mon 18/03/2013 12:00:00 / Read More »Three Beko cookers withdrawn from sale, though not recalled
Narta members have been advised to immediately cease selling three Beko freestanding electric cookers and remove them from shelves due to a fault in the supply cord.
Wed 27/02/2013 12:00:00 / Read More »Federal Court dismisses case against floorcare supplier Lux Distributors
The Federal Court has today dismissed the ACCC's case of unconscionable conduct against floorcare supplier Lux Distributors. Lux had been accused of pressuring elderly customers to buy vacuum cleaners priced at up to $2,280.
Mon 11/02/2013 12:00:00 / Read More »Brivis re-issues evaporative cooler recall
Brivis Climate Systems has reissued a recall on two of its products due to a fire hazard. The faulty models were previously recalled in 2008 and 2009, but the brand said "some affected units remain unrepaired".
Mon 04/02/2013 12:00:00 / Read More »Full list of retailers that displayed Samsung's Bubble Wash video
The ACCC today released the full list of retailers that displayed the Samsung Bubble Wash video that resulted in the ACCC investigating the Korean supplier for a possible breach of the Australian Consumer Law.
Mon 21/01/2013 12:00:00 / Read More »ACCC bursts Samsung's Bubble Wash over in-store video claims
Samsung Electronics Australia has today made court enforceable undertakings to the ACCC regarding how it represents the energy savings of its Bubble Wash washing machines compared to other laundry appliances.
Mon 21/01/2013 12:00:00 / Read More »Narta called out by ACCC for attempts to fix prices
Narta has come under fire from the Australian Competition and Consumer Commission, with the watchdog aiming to block Narta's attempts to set minimum advertising prices across all its member stores.
Mon 21/01/2013 12:00:00 / Read More »ACCC launches app to keep consumers wise when shopping
The ACCC has launched a new smartphone application, known as ACCCShopper, to educate consumers on their warranty, lay-by and refund rights while shopping this Christmas.
Wed 05/12/2012 12:00:00 / Read More »Top 10 Tips to stay on top of Australian Consumer Law and avoid the ACCC
In light of Harvey Norman's latest run-in with the ACCC over Australian Consumer Law provisions for product guarantees, Current.com.au today presents 10 tips on how to avoid turning up in front of a Federal Court judge.
Fri 30/11/2012 12:00:00 / Read More »Eleven Harvey Norman franchisees face ACCC "deceptive conduct" charge
The ACCC has commenced legal proceedings against 11 Harvey Norman franchisees. These businesses are accused of "misrepresenting consumer rights". These charges relate to new guarantee provisions under Australian Consumer Law.
Tue 20/11/2012 12:00:00 / Read More »Industry rivals provide rare insight into Apple PR strategy
In this special feature, we look at how Apple and its Australian subsidiary run their public relations operations. Apple is unique in how it communicates, with its strategy working well for years, but new challenges means this may change.
Thu 01/11/2012 12:00:00 / Read More »Rise of grey imports leads ACCC to launch global recall website
The ACCC, in association with the OECD, has announced the launch of a new global product recalls website. The site helps consumers choose safe products online - a growing issue with the rise of grey market electrical products.
Fri 19/10/2012 12:00:00 / Read More »ACCC takes Hewlett-Packard to court over misleading warranties
The ACCC has provided a timely reminder for manufacturers to abide by Consumer Law when it comes to providing warranties, as it takes Hewlett-Packard to court for misleading consumers over their rights.
Tue 16/10/2012 12:00:00 / Read More »Electrolux issues recall notice for Simpson washing machines
Electrolux Home Products, the company responsible for the Australian distribution of Simpson whitegoods, has issued a recall of selected Simpson washing machines due to the risk of electric shock.
Mon 15/10/2012 12:00:00 / Read More »Franchisee complaint levels improving, constant vigilance advised
Better education and more discerning buyers have resulted in an improvement to the number of complaints being made against franchisors, according to ACCC, which believes even better levels are achievable.
Mon 08/10/2012 12:00:00 / Read More »Target issues electric steam mop recall
The ACCC has issued a recall notice for the Sieger Steam Mop, sold at Target stores across Australia, because of potential for the power cord to split and cause an electric shock.
Mon 20/08/2012 12:00:00 / Read More »Open Letter to Woolworths CEO regarding your appalling recalls record
In light of Woolworths today issuing its FIFTH product recall notice this year on its Abode brand, we demand the CEO takes action to protect its consumers from serious injury.
Fri 10/08/2012 12:00:00 / Read More »Wi-Fi Ready? TV Set? No! Five big TV brands agree to ACCC action
Sony, Panasonic, LG, Samsung and Sharp have all agreed to clarify the promotional material for their smart or IPTVs and connected Blu-ray players after complaints to the ACCC over the term 'Wi-Fi ready' being potentially misleading.
Fri 03/08/2012 12:00:00 / Read More »Dick Smith again recalls overheating, fire hazard DVD player
Dick Smith Electronics, a Woolworths Limited company, has issued a recall on its home brand 9" Portable DVD/Media Player.
Tue 31/07/2012 12:00:00 / Read More »ACCC warns franchisors: Don't make promises you can't keep
Following a series of complaints about franchisor misconduct, the ACCC has issued a warning to franchisors not to mislead their potential franchisees on the incomes they should expect from doing business.
Wed 11/07/2012 12:00:00 / Read More »TPG fined $2 million for false advertising
Following a ruling by the Federal Court in November last year, TPG has been ordered to pay $2 million in penalties for "false and misleading" advertising relating to the pricing of its Unlimited broadband plan.
Thu 21/06/2012 12:00:00 / Read More »Apple Australia gives up on misleading 4G name, rebrands as 'Cellular'
Apple Australia has ditched the '4G' tag from its new iPad with mobile data and is referring to this model of the device as Wi-Fi Cellular.
Mon 14/05/2012 12:00:00 / Read More »Oil heater emitting sickening smell recalled from Coles Supermarkets
An oil heater has been recalled from Coles Supermarkets after it was discovered it has the potential to emit an odour capable of causing nausea in those nearby.
Thu 10/05/2012 12:00:00 / Read More »ACCC accuses vacuum cleaner distributor of preying on 90-year-old customers
The ACCC has today launched legal action against Lux Distributors for engaging in "unconscionable conduct in relation to the sale of vacuum cleaners to five elderly consumers".
Thu 10/05/2012 12:00:00 / Read More »Full text of Apple's email to potentially disguntled new iPad 4G consumers
Under the terms of its undertakings to the ACCC to offer refunds to new iPad Wi-Fi 4G consumers, Apple Pty Ltd agreed to send an email to all customers (for whom it had email addresses) notifying them of the availability of refunds.
Thu 05/04/2012 12:00:00 / Read More »How Apple and the major retailers have responded to ACCC iPad 4G demands
It's been one week since Apple promised to provide notification on its website as to the lack of 4Gness of its new iPad. Apple has delivered, updating its website to include the prescribed text, as have several of its authorised resellers.
Tue 03/04/2012 12:00:00 / Read More »Apple agrees to refunds and speed concessions, court dates set
Apple Pty Ltd, the local subsidiary of Apple Incorporated overnight agreed to offer refunds to any new iPad Wi-Fi 4G consumers who were misled into thinking this tablet computer worked on Australian 4G networks.
Thu 29/03/2012 12:00:00 / Read More »ACCC seeking heavy penalties in court date with Apple over 4G claims
The ACCC will tomorrow lodge an application to the Federal Court in Melbourne against Apple's local subsidiary for 'alleged contraventions of Australian Consumer Law' stemming from the marketing of Apple's new iPad Wi-Fi 4G, which is not 4G capable.
Tue 27/03/2012 12:00:00 / Read More »Viva la Franchise: Businesses get recruiting at Sydney expo
The Franchising & Business Opportunities Expo was in Sydney this weekend, with companies such as Telstra, Vodafone and McDonald's looking to recruit. Other lesser-known businesses were also there, with some curious promo materials...
Mon 26/03/2012 12:00:00 / Read More »Woolworths & Big W fan heater recall
Woolworths has announced a recall of a 2000-watt Oscillating Fan Heater sold under the Home Collection brand at Woolworths, and under the Abode brand at Big W.
Wed 14/03/2012 12:00:00 / Read More »Lenovo ThinkCentre all-in-one Computer recall
Lenovo has issued a voluntary recall of its ThinkCentre all-in-one Computer (model number M90z) due to problems with the power supply causing a potential fire hazard.
Mon 12/03/2012 12:00:00 / Read More »Optus false advertising fine reduced, but telco is 'not a first-time offender'
Following an appeal, the Full Federal Court has downgraded a fine against Optus for false advertising in 2010, reducing it to $3.6m. However, the court also found that Optus failed to obey consumer laws, and "not for the first time".
Fri 09/03/2012 12:00:00 / Read More »Sunbeam owner sells off stake in Breville for 365% profit
GUD Holdings, the parent company of Sunbeam, has sold its 19.3% holding in Breville Group, 2 years after it made a failed bid to acquire the company. Through the sale, GUD made a $66 million profit on its original investment.
Wed 29/02/2012 12:00:00 / Read More »Portable DVD Player recalled due to overheating risk
The ACCC has issued a recall notice for the VUE 10.1-inch Portable DVD Player, sold nationally at WOW Sight & Sound, due to overheating batteries that could present a "potential burn hazard".
Wed 22/02/2012 12:00:00 / Read More »ACCC consumer rights campaign comes with a warning for retailers
The Australian Competition and Consumer Commission has launched a media campaign designed to remind consumers of their rights when purchasing goods. The ACCC also warned that the laws have implications for retailers too.
Tue 07/02/2012 12:00:00 / Read More »Mophie portable battery case could destroy the iPod it was bought to protect
A battery charging carry case for Apple iPod Touch MP3 players has been recalled due to the potential for minor burns and property damaging resulting from overheating.
Fri 27/01/2012 12:00:00 / Read More »ACCC warns retailers on the dangers of misleading advertising
The ACCC has handed down $20,000 worth of fines to a Melbourne retailer for misleading advertising. The watchdog said it served as a "timely reminder" to retailers around the sales season to ensure their promotions are above board.
Thu 12/01/2012 12:00:00 / Read More »3D furphy: Harvey Norman slammed with $1.25 million fine
Harvey Norman has been fined $1.25 million for false advertising in its 3D TV promotions and catalogues. In its judgement, the Federal Court said compliance policy at Harveys was "woefully inadequate".
Fri 09/12/2011 12:00:00 / Read More »ACCC recalls Go4Green device & Ultimate 1600 Steam Mop
The ACCC has issued a recall of a branded Go4Green EnergySmart device and an Ultimate 1600 Steam Mop, due to the risk of electric shock.
Wed 16/11/2011 12:00:00 / Read More »ACCC warns businesses about false carbon price claims
The ACCC has issued a Carbon Price Claims guide designed to inform businesses about how to claim price increases under the government's new carbon pricing scheme.
Tue 15/11/2011 12:00:00 / Read More »Vodafone complaints on the rise; TPG ads declared "misleading"
Complaints about telco services increased by almost 20% over 2011, with complaints about Vodafone tripling. In other news, TPG is set to be penalised by the Federal Court for false advertising.
Tue 08/11/2011 12:00:00 / Read More »ACCC sting leaves solar panel retailers and suppliers on notice
Retailers and suppliers of solar panels are on notice from the ACCC after one supplier was fined almost $14,000 for confusing advertising and use of technical jargon.
Mon 07/11/2011 12:00:00 / Read More »ACCC taps into Gen Y with Product Recalls iPhone App
The ACCC has launched a free iPhone app to keep consumers up to date on product recalls. This free app is intended to help consumers make informed decisions when purchasing goods.
Fri 28/10/2011 12:00:00 / Read More »ACCC appealing Google defeat, wants greater clarity for $830m market
UPDATED: The ACCC is appealing the recent Federal Court decision that handed victory to Google in a case concerning the placement of paid advertisements on the website.
Fri 14/10/2011 12:00:00 / Read More »"Power imbalance" in franchising sector must be addressed: ACCC chairman
ACCC chairman Rod Sims spoke at the Franchising Council of Australia national convention yesterday, saying that the sector was suffering from an image problem due in part to the power imbalance between franchisors and franchisees.
Tue 11/10/2011 12:00:00 / Read More »Kmart Homemaker 17 Piece Mini Blender product recall
Kmart has issued a recall of its Homemaker 17 Piece Mini Blender, due to problems with a faulty gasket.
Tue 04/10/2011 12:00:00 / Read More »Mobile demand is growing, but not at the cost of fixed line services
The ACCC released its two annual Telecommunications Reports today, with the competition watchdog finding that while demand for mobile services continues to grow, numbers for fixed line services have stayed stable.
Fri 23/09/2011 12:00:00 / Read More »Google trumps ACCC in rare loss for the watchdog
Google has emerged triumphant from a battle with the ACCC after the Federal Court dismissed allegations that it was deceiving its search engine users with the placement of advertisement amongst search results.
Fri 23/09/2011 12:00:00 / Read More »ACCC reminds suppliers of their mandatory reporting responsibilities
The ACCC has today issued a general reminder to suppliers, specifically smaller operations, of their mandatory reporting requirements.
Tue 16/08/2011 12:00:00 / Read More »Graeme Samuel steps down as chairman of the ACCC
Graeme Samuel, the chairman of the Australian Competition and Consumer Commission, has announced that he will be stepping down from his role with the competition watchdog.
Wed 27/07/2011 12:00:00 / Read More »Allphones fined all of $45,000 for contempt of court
Allphones has been issued with a $45,000 fine by the Federal Court for contempt of court orders, according to a statement released today by the ACCC.
Wed 20/07/2011 12:00:00 / Read More »Conroy warns of NBN scams in Tasmania
Stephen Conroy has today warned Australians to watch out for phony door-to-door salespeople offering to sign up users to the NBN.
Fri 15/07/2011 12:00:00 / Read More »Optus throttled by Federal Court to the tune of $5.26 million
Optus has today received a slamming like no other, with the Federal Court fining the telco giant $5.26 million after the ACCC successfully proved its broadband advertising was misleading.
Thu 07/07/2011 12:00:00 / Read More »Yamaha issues speaker systems recall
The ACCC has announced a recall of a range of powered amplifiers, speakers, subwoofers and DTX monitor systems from Yamaha Music Australia.
Mon 27/06/2011 12:00:00 / Read More »ACCC hits out at mobile services for luring teens with Bieber, Space Invaders
Two Australian mobile phone services have been ordered by the Federal Court to pay $375,000 in penalty fees for misleading advertising according to the ACCC.
Fri 17/06/2011 12:00:00 / Read More »Product Recall: Maxim Fireplace Heater
Kalidek Enterprises, trading as Maxim Housewares, has issued a recall of their Maxim Fireplace Heater, due to the risk of overheating.
Wed 15/06/2011 12:00:00 / Read More »Harvey Norman using ACCC incident to educate its franchisees
No further action will be taken against the Harvey Norman franchisees revealed to have breached the new Australian Consumer Law, with the head office using this incident to educate its members.
Thu 09/06/2011 12:00:00 / Read More »"Baiting" Harvey Norman franchisees feel the wrath of the ACCC
Six Harvey Norman franchisees have been forced to pay thousands of dollars in fines for not stocking cameras as advertised in their catalogue, according to the ACCC.
Wed 08/06/2011 12:00:00 / Read More »ACCC boasts of enormous penalty revenues over last 12 months
The ACCC has today happily declared a net of $3.6 million in penalties during the first 12 months of new consumer protection laws. Repeat offender Optus was singled out as 27-time contributor.
Tue 07/06/2011 12:00:00 / Read More »Kmart recalls 'Homemaker' 2-Slice & 4-Slice Toasters
The ACCC has today issued a recall of Homemaker branded toaster models sold at Kmart in Australia from 2008 to 2011.
Fri 03/06/2011 12:00:00 / Read More »"Misleading" Optus hit with ACCC billshock
Optus has been slammed for deceiving customers over the nature its "Max Cap" plan and has been fined $178,200, according to an ACCC report released today.
Thu 19/05/2011 12:00:00 / Read More »ACCC warns retailers to advertise solar products honestly
The warning from the Australian Competition and Consumer Commission comes at time when consumer electronics retailers are embracing selling solar panels alongside other CE wares.
Thu 05/05/2011 12:00:00 / Read More »Linda reissues electric blanket recall
Gerard Sourcing and Manufacturing has reissued a notice for the Linda electric blankets, which were voluntarily recalled this time last year due to a possible risk of electrocution.
Mon 02/05/2011 12:00:00 / Read More »ACCC slams MSY Technology, fined over $200k to discourage retailers
With more than 14 years in the industry and promoting itself as 'The name you can trust', MSY Technology has been penalised $203,500 for making false representations about the statutory warranty rights of consumers.
Wed 20/04/2011 12:00:00 / Read More »ACCC slams EDirect mobile telco
The Darwin company, which also trades as VIPtel Mobile has been accused by the consumer watchdog of selling mobile services in areas with a lack of network coverage.
Wed 06/04/2011 12:00:00 / Read More »ACCC issues warning for small businesses
Small businesses including retailers have been encouraged to beware of online scams that offer access to Government grants for a fee, where there is usually none.
Thu 24/03/2011 12:00:00 / Read More »Telstra Stores win collective bargaining rights
The ACCC has today granted permission for Telstra Shops to collectively bargain with suppliers. This decision includes mobiles handset manufacturers and providers of small business services as applicable to this bargaining.
Thu 24/02/2011 12:00:00 / Read More »Optus' "unlimited broadband" promotion deceptive: Federal Court
While Vodafone feels consumer wrath through the Vodafail.com complaints website, Optus is bearing the brunt of an ACCC slamming and a Federal Court ruling which has declared its advertising as deceptive and misleading.
Mon 14/02/2011 12:00:00 / Read More »Optus the only major telco to honour 24 month warranty for iPhone
Under duress from the Australian Competition and Consumer Commission (ACCC), Optus has become the only telco in Australia to provide 24 month warranties for the iPhone.
Thu 13/01/2011 12:00:00 / Read More »Hisense cash rebate for energy fallacy
Hisense is offering a cash rebate out of concern for consumers who were potentially misled about the energy consumption and costs of running a chest freezer launched in 2007.
Mon 10/01/2011 12:00:00 / Read More »Optus comes to the party with iPhone warranties
Following an investigation by the ACCC, Optus has joined Vodafone and Telstra in providing consumers with a 24 month express repair warranty on mobile handsets, including the iPhone.
Mon 10/01/2011 12:00:00 / Read More »Sham wristband maker admits product is useless, retailers face sanctions
Retailers who continue to sell the now disgraced Power Balance wristbands in its current packaging risk sanction from the ACCC, according to chairman Graeme Samuel.
Thu 23/12/2010 12:00:00 / Read More »ACCC cautions online shoppers this Christmas
Echoing the Australian Federal Police warning two days ago, the consumer watchdog has placed online shopping third in a list of 10 scams to watch out for this Christmas.
Wed 08/12/2010 12:00:00 / Read More »Electronics retailer slammed by ACCC
Retailers beware: the consumer watchdog's bite is as bad as its bark as a nationwide electronics retailer has discovered this week.
Fri 19/11/2010 12:00:00 / Read More »Yellow Pages scam: 'we have been caught on this one!'
An appliance servicing business has been almost conned out of $1,548 for a directory listing after an overseas company posed as the Sensis Yellow Pages directories. Hundreds of other small businesses were targeted in the scam.
Fri 12/11/2010 12:00:00 / Read More »ACCC slams MSY Technology over consumer warranty rights
MSY Technology, who carry display port products and converters for use with computers, are under Australian Competition and Consumer Commission (ACCC) scrutiny for alleged false or misleading warranty representations.
Mon 01/11/2010 12:00:00 / Read More »ACCC invites retailers to discuss new law
The Australian Competition and Consumer Commission is encouraging businesses to attend a free seminar and webinar to discuss new regulations for mandatory reporting and recall guidelines, expected to be enforced in the new year.
Mon 01/11/2010 12:00:00 / Read More »ACCC calls on Joe Public to do the slamming
The ACCC loves a good slamming, and now it is encouraging the general public to get involved as well. The target is the ACCC’s favourite punching bag: telephone scammers.
Tue 12/10/2010 12:00:00 / Read More »ACCC takes aim at Apple, sort of
The ACCC has taken a swipe at Apple, saying it is concerned about the company’s warranty situation in regards to its iPhone products.
Fri 08/10/2010 12:00:00 / Read More »Learn from Bing Lee's mistake: ACCC
The Australian Competition and Consumer Commission (ACCC) has issued another warning to keep retailers on their toes about how and where they advertise 3D merchandise.
Fri 01/10/2010 12:00:00 / Read More »ACCC warns consumers against mischievous 3D TV retailers
Australian consumers have been warned to check that the AFL and NRL Grand Finals will be broadcast in 3D in their area before purchasing a TV. This caution comes from the ACCC and ACMA.
Thu 23/09/2010 12:00:00 / Read More »LG slammed by ACCC for misleading energy labels
LG Australia has entered into a court enforceable undertaking with the Australian Competition and Consumer Commission (ACCC) over the alleged misrepresentation of the energy efficiency of 2007 and 2009 refrigerator models.
Thu 16/09/2010 12:00:00 / Read More »ACCC takes Optus to court, again
Optus is in hot water for the second time in as many weeks as the Australian Competition and Consumer Commission (ACCC) takes the telecommunications company to court.
Wed 08/09/2010 12:00:00 / Read More »New law: compulsory reporting of incidents related with consumer goods
A new regime will require retailers, dealers, and distributors across Australia to report an incident where a person has suffered death or serious injury associated with a consumer good within two days of the incident occurring.
Wed 25/08/2010 12:00:00 / Read More »Panasonic misled consumers: ACCC victory
Suppliers planning Christmas promotions will take heed of the Federal Court hearing yesterday that found Panasonic misled consumers in its Bouns Wii Promotion.
Fri 13/08/2010 12:00:00 / Read More »New method for product recalls to help protect consumers
The Australian Competition and Consumer Commission has announced plans for significant changes to the way consumers are informed about product recalls.
Thu 27/05/2010 12:00:00 / Read More »WA air conditioning cartel hit with record fine
The Federal Court has handed down $9.2 million in fines to an air conditioning cartel operating in Western Australia.
Wed 21/04/2010 12:00:00 / Read More »Unaware consumers sill using dangerous products
The current system for product recalls is insufficient and may be placing consumers at risk, according to independent consumer advocacy group, Choice.
Fri 16/04/2010 12:00:00 / Read More »LG caught greenwashing again, this time in refrigeration
LG Electronics has been marketing two refrigerator models with incorrect energy efficiency labels, according to consumer advocate publisher, Choice. LG has been caught in similar situations before.
Wed 17/03/2010 12:00:00 / Read More »Online electrical retailer amends misleading warranties and returns policy
An online retailer specialising in computers, software and electronic goods has amended its warranties and returns policy after ACCC action proved it was misleading consumers.
Mon 15/03/2010 12:00:00 / Read More »Dodgy electrical retailer slammed
A leading electrical retailer and its director have been slammed by the Federal Court of Australia for engaging in misleading and deceptive conduct.
Thu 04/03/2010 12:00:00 / Read More »Scammers take $70 million from Australian consumers
According to the Australian Competition and Consumer Commission, scammers took a total of $70 million from unsuspecting Australians in 2009. Online shoppers have been hit particularly hard throughout the year.
Tue 02/03/2010 12:00:00 / Read More »Consumers warned about digital TV scam
Fair Trading Minister, Virginia Judge, has sent a warning out to consumers to be on the lookout for door-to-door traders claiming to represent the government and selling digital television set top boxes.
Fri 05/02/2010 12:00:00 / Read More »ACCC slams mobile premium service promotion
The Australian Competition and Consumer Commission has once again come down hard on mobile premium services after it found Clarion Marketing Australia was misleading consumers with a dodgy promotion.
Tue 05/01/2010 12:00:00 / Read More »Faulty panel heaters recalled by Sampford IXL
Sampford IXL has issued a voluntary product recall on certain panel heaters in its range due to a risk of fire and melting of internal components.
Thu 24/12/2009 12:00:00 / Read More »UPDATED: ACCC launches legal action against Panasonic Australia, plus response
Panasonic Australia is being investigated by the ACCC for misleading advertising. The claims against Panasonic refer to its free Nintendo Wii promotional offer for plasma TV purchasers. Panasonic has responded to this claim.
Wed 23/12/2009 12:00:00 / Read More »E-commerce business breaches ACCC orders
It has been found that StoresOnline, an e-commerce marketing company that specialises in providing start-up software for internet retail businesses, has breached ACCC undertakings in regards to its misleading and deceptive conduct.
Mon 21/12/2009 12:00:00 / Read More »Retailer admits to misleading advertising campaign
A retailer has admitted that a sale held last year was likely to mislead and deceive customers after the Australian Competition and Consumer Commission raised concerns over its 'two-price' advertising.
Fri 20/11/2009 12:00:00 / Read More »ACCC gives Woolworths hardware acquisition the green light
It looks like Woolworths will soon be a part of the hardware sector, after the Australian Competition and Consumer Commission gave the retailer the green light in its proposed takeover of Danks Holdings Limited.
Thu 12/11/2009 12:00:00 / Read More »'Why didn't you go after Kleenmaid', director takes on the ACCC
The director of Seal-a-Fridge, is set to take on the ACCC in a legal battle over unconscionable conduct charges. He claims the watchdog has bullied him for 4 years and spent over $200,000 to force him to plead guilty to various charges.
Thu 01/10/2009 12:00:00 / Read More »ACCC slams dodgy directors over online business directory
The ACCC has found that the directors of an online business directory have acted unconscionably by sending misleading documents to its business customers.
Mon 28/09/2009 12:00:00 / Read More »Leading telcos promise to lift their game
The industry leaders in telecommunications: Telstra, Vodafone Hutchison and Optus have committed to a multi-party arrangement to improve and review their advertising practices so consumers are better informed.
Tue 15/09/2009 12:00:00 / Read More »ACCC changes stance over Samsung TV stand recall
The ACCC has revised its initial product recall statement in regards to TV stands from Samsung. The initial statement claimed the product may cause large screen TVs to topple over and injure small children, this has now been removed.
Mon 14/09/2009 12:00:00 / Read More »Samsung responds to TV stand recall
Samsung Australia has provided a statement to Current.com.au in reference to a recent recall on some its TV stands. The company wants to reassure customers and retailers that it is proactively resolving the issue.
Fri 11/09/2009 12:00:00 / Read More »Samsung TV stands recalled
A major product recall has been announced for a faulty Samsung TV stand that can cause your large flat screen television to fall, creating a massive safety risk for consumers.
Fri 11/09/2009 12:00:00 / Read More »ACCC hits Allphones again with contempt charge
It was revealed earlier today that the ACCC has instituted a class action lawsuit against phone retailer Allphones Pty Ltd for unconscionable conduct, now it has attacked the retailer again alleging the company has been in contempt of court.
Wed 19/08/2009 12:00:00 / Read More »Allphones gets done for numerous dodgy deeds
The Australian Competition and Consumer Commission has instituted class action proceedings against Allphones Retail Pty Ltd, on behalf of its franchisees, for a series of unconscionable activities carried out by the retailer.
Wed 19/08/2009 12:00:00 / Read More »Retailer admits to misleading 'storewide' sale
After the Australian Competition and Consumer Commission raised concerns, a retailer has admitted to engaging in misleading and deceptive conduct in reference to a storewide sale held in February.
Fri 14/08/2009 12:00:00 / Read More »Miele offers a bonus HEPA filter promotion
Miele Australia is offering customers a bonus Miele Active HEPA filter, by redemption, when purchasing select models in Miele's S5 range of vacuum cleaners.
Tue 11/08/2009 12:00:00 / Read More »Another dodgy phone promotion exposed by the ACCC
The Australian Competition and Consumer Commission has announced that it has instituted legal proceedings against Star Promotions Club Pty Ltd for misleadingly promoting mobile premium services.
Fri 31/07/2009 12:00:00 / Read More »Optus in hot water over questionable phone cards
Optus Mobile Pty Ltd has come under fire from the Australian Competition and Consumer Commission in relation to the sale of its prepaid phone cards.
Wed 29/07/2009 12:00:00 / Read More »Online electronics retailer accused of deceptive conduct
The Australian Competition and Consumer Commission has just announced that it has instituted legal proceedings against an online electronics retailer for alleged breaches of the Trade Practices Act.
Thu 16/07/2009 12:00:00 / Read More »Deloitte responds to criticism over Kleenmaid liquidation process
The liquidator of the collapsed Kleenmaid organisation, Deloitte, has responded to claims in Current.com.au's article yesterday that the liquidation process is taking too long and the issue is going to be forgotten.
Tue 14/07/2009 12:00:00 / Read More »'Act now or directors will get away with it': Kleenmaid insider
EXCLUSIVE: A chartered accountant looking into the Kleenmaid collapse has spoken with Current.com.au and highlighted his concerns that the directors may go unchallenged due to a lack of involvement from liquidators Deloitte, and the ASIC.
Mon 13/07/2009 12:00:00 / Read More »ACCC attacks HP over dodgy cashbacks
The Australian Competition and Consumer Commission has highlighted that it has received almost 200 complaints about Hewlett-Packard's cashback and gift promotions.
Mon 06/07/2009 12:00:00 / Read More »Be careful how you advertise sales; ACCC crackdown
The Australian Competition and Consumer Competition has issued a strong warning to retailers after it found that a company was potentially misleading customers with a series of dodgy advertisements.
Fri 03/07/2009 12:00:00 / Read More »ACCC attacks dodgy retail landlords
The Federal Court has ordered a Melbourne retail landlord to pay upwards of $275,000 to tenants after the ACCC exposed it's unconscionable, misleading and deceptive conduct.
Fri 26/06/2009 12:00:00 / Read More »Rheem gets ACCC approval for Aqua-Max acquisition
Back in February, Current.com.au reported that Rheem Australia was set to take over Aqua-Max in a deal worth approximately $40 million. The deal has now been approved by the ACCC after it found it won't lessen competition in the water heater market.
Wed 24/06/2009 12:00:00 / Read More »ACCC warns retailers about false advertising
The ACCC is starting to really crack down on retailers who participate in false advertising, especially catalogue sales that offer false price comparisons.
Fri 19/06/2009 12:00:00 / Read More »ACCC cracks down on dodgy SMS competitions
The ACCC has once again hit out at misleading SMS competitions and highlighted two major Federal Court proceedings against dodgy service providers.
Mon 15/06/2009 12:00:00 / Read More »MNT-101 Mobile Note Taker
The MNT-101 Mobile Note Taker, by OLIN, helps to make your work and study life easy. Simple and intuitive to use, the base of MNT-101 Mobile Note Taker clips on to your ordinary A4 notepad and scans your writing using its patented ink pen, holding up to 1
Mon 01/06/2009 12:00:00 / Read More »Vodafone and 3 tempt ACCC with price promise
Vodafone and Hutchison 3G Australia, which trades as 3, is currently sweating on an ACCC decision to approve the merger between the two Telcos. In efforts to prove it will not disadvantage customers, it has released a new pricing promise.
Tue 26/05/2009 12:00:00 / Read More »ACCC stuff up; it could have stopped Kleenmaid four years ago
EXCLUSIVE: An ex franchisee of the Kleenmaid Group has revealed that in 2005 a group of Kleenmaid franchisees complained to the ACCC in regards to unconscionable conduct by the manufacturer. The ACCC dismissed the claims and chose not to take any action.
Wed 20/05/2009 12:00:00 / Read More »No more warnings, ACCC attacks Telcos
Spurred on by an investigation by the Australian Competition and Consumer Commission, a national mobile phone service provider will have to offer refunds to all consumers, due to a misleading advertising campaign.
Fri 08/05/2009 12:00:00 / Read More »Access arrangements for digital radio finalised by ACCC
The Australian Competition and Consumer Commission today finalised the access undertakings which set out the terms and conditions to apply to digital radio broadcasters and digital radio multiplex transmission service providers.
Fri 24/04/2009 12:00:00 / Read More »Telstra bites back at unwarranted ACCC action
Only hours after the news has been broken on the ACCC action taken against them, Telstra has hit back claiming the move was unnecessary and a transparent attempt to pave the way for further legislative shackles on the telecommunications provider
Thu 19/03/2009 12:00:00 / Read More »ACCC slams Telstra for breaches and misleading conduct
The Australian Competition and Consumer Commission has instituted proceedings against Telstra Corporation Limited for breaches of the Trade Practices Act and Telecommunications Act.
Thu 19/03/2009 12:00:00 / Read More »ACCC exposes JB Hi-Fi for selling used mobile phones
It has been alleged that retailer JB Hi-Fi has been selling used phones as new after two separate incidents were reported to the ACCC.
Fri 27/02/2009 12:00:00 / Read More »ACCC reprimand not-so-powerful Hoover
Hoover Floorcare Asia Pacific Pty Ltd, a national importer and distributor of vacuum cleaners, has admitted that it misrepresented the power output of two its models.
Thu 12/06/2008 12:00:00 / Read More »Polycom recalls ‘fire hazard' batteries from conference phones
Polycom, a company which specializes in conferencing hardware and solutions, has announced a worldwide voluntary recall of battery packs for SoundStation2W wireless conference phones.
Wed 11/06/2008 12:00:00 / Read More »Allphones directors accused of deceiving franchisees
The Australian Competition and Consumer Commission (ACCC) has accused mobile phone retailer Allphones of ‘unconscionable conduct' towards its own franchisees, and will pursue a number of its directors in the Federal Court.
Fri 28/03/2008 12:00:00 / Read More »
