Myer & DJs tell suppliers to drop prices

Published on Mon, 30/01/2012, 10:25:27

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By Claire Reilly

Myer CEO Bernie Brookes has issued an ultimatum to suppliers to lower prices or risk being bumped from department store shelves in favour of in-house brands and more competitively priced lines.

Speaking to The Australian Financial Review last week, Brookes said it was up to suppliers to reduce prices so that bricks and mortar retailers could stay competitive with online retailers and maintain healthy margins.

“Suppliers have differential pricing so it’s up to them to come to the party,” Brookes told the Financial Review.

“We have over 30 buyers and each of those buyers within their own categories are almost daily talking to suppliers about the fact that their prices relative to online don’t match and they’re selling product online either through agents or through their own websites at cheaper prices, in some cases, prices that are close to our buying price.

“That obviously requires a discussion to make sure we can stay competitive.

“Our buying offices overseas have been not only looking at sourcing products we manage ourselves but sourcing anything they can buy even if it means bypassing agents and representatives here,” he added.

“Our standard component for discussions [with suppliers] is we maintain our dollar and cents margin and that means you increase your per centage margin,” he said. “Our costs of wages and energy are all going up so we can’t afford to compromise our margins.

“We’ll work with them [suppliers] to increase the level of promotion and see how we can at least maintain their volume. But if we can’t and there’s no alternative we look at alternative products we can be competitive on, and that’s one of the reasons we can drive our Myer exclusive brands.

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The CEO of David Jones was also in-step with Brookes, saying that cutting prices was “the suppliers’ issue”.

“People understand they might have to pay a bit more if that gives them certainty and they can shop with confidence . . . but they’re not prepared to pay 20 to 50 per cent more,” said DJs CEO Paul Zahra.

“We are shifting the issue down the supply chain to make it the suppliers’ issue . . . because our labour costs don’t change and our rental costs don’t change and we have to make sure we are competitive in the international market,” he said.

While Zahra conceded that some suppliers “have acknowledged the problem and are taking action,” he also noted “many have said they don’t understand it and haven’t taken action and they’re the ones we need to have a good discussion with.

“If the brand chooses not to take action there will be market share shift from one brand to another and we’re supporting brands that have taken a leadership role,” he said.




The problem with the statements and philosophy of DJ's and Myer is that their appreciation of what an importer or agent is misguided. They are also putting no value in the brands they represent if they believe they can they can be swapped out for 'home brands'. DJ's and Myer should be reassessing the brands they carry and work with those importers and their suppliers / manufacturers who offer an integrated pricing structure that provides for all the people through the chain and still deliver product at competitive prices. We've knocked on their door that many times and been refused an opportunity to discuss anything with buyers that you have to wonder how committed they truly are to changing the way they do business.
Posted by Rob. 30/01/2012 03:00:28 PM
So they want the suppliers to raise the pricing to online retailers by 20-50% so they can pay for their old school stores? This will of course add to the number of customer shopping overseas again to get cheaper prices. Large chains putting pressure on suppliers to price fix is one of the issues the productivity commission referred to the ACCC for investigation. Why should consumers pay extra for goods just to support shareholders. If the major chain is not selling enough or is not providing the incentive for shoppers to buy at a physical store, surely the law of supply and demand kicks in and you close the store or channel that is not performing. Why should customers have to pay extra when they are obviously happy to shop online. Give customers the choice and let them decide. It's time to move on - the world is changing.
Posted by Geoff. 30/01/2012 04:58:45 PM
Geoff, you've missed the point...it's not that DJs want to increase the price paid by other retailers for the products, it's to get a reduced buy price for DJs so that can be passed on to the customers of DJs. It's time to adopt to a new way of doing business, but unless you know of any way to be dead certain that the product will suit your needs other than 'trying it on/measuring/discussing with your friends or family' then having only online isn't going to work for many many products. Afterall, the picture may look OK on screen but the t-shirt may be not quite the right shade of green, the 95cm chest size on the tag was wrong or it falls apart after 4 washes - only a physical shop has the capability to resolve all of this. Perhaps a t-shirt isn't expensive enough to worry about so chuck it in to ladfill but the lounge, cushions, light fittings, carpet etc will be. So therefore why would a physical store simply exist to service (provide the touch/feel/advice but not sell to) window shoppers from an unrelated online store? If it was my store, I wouldn't - it's not in my financial interest to do so. I certainly wouldn't want my super fund to be investing in these sorts of companies either.
Posted by Andrew. 01/02/2012 11:45:34 AM
Maybe Bernie and his friends should drop their rebates for every product sold to match what the US retailers charge which in turn allows their prices to be lower. There's no rebate to pay in an online store Bernie!
Posted by Bob. 02/02/2012 06:22:57 PM
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